Enjoy every minute in your new home...

And when you need us, your My Northland account is here to help.

Northland’s Builder Warranty

With over 45 years of experience building quality homes, our team is well prepared to help you make a smooth transition to your new home. Your new home is protected by one of the most important benefits of new construction: the Builder Warranty. Your Builder’s Warranty was part of the paperwork provided to you at your closing. Your warranty is specifically tailored to the property you purchased, and is available from within your My Northland account. You will receive your login credentials for your My Northland account during your closing appointment.

Submitting a Service or Repair Request

Northland is committed to your satisfaction and will periodically contact you throughout your first year of ownership.  During your warranty period, if you would like to submit a service or repair request, you can do so from within your My Northland account.  Download these PDF instructions on how to access and use your My Northland account.

In the meantime, if you have an issue of a critical nature, please contact our Service and Warranty team.